How Pitchd works
Find the Partners that bring your event to life. Compare Packages, choose what suits you and book through Pitchd.
Request first. Pay after acceptance.
Four steps. Something to look forward to.
Booking several Partners? Each booking is requested, paid for and confirmed separately.
A few helpful detailsYour booking stays in your Pitchd account, ready when you need it.
Check your request, payment status and booking details in your account.
After confirmation, contact details unlock so you can finalise the finer points.
The practical bits, before the fun begins.
More questions? Explore our FAQsYou don’t pay when you send a request. Once the Partner accepts, pay the full amount through Pitchd by the deadline shown on your booking page. Your booking is confirmed after successful payment.
The Partner has up to 24 hours to respond, followed by a payment window of up to 24 hours. Both can be shorter when the event starts sooner, so always follow your displayed deadline.
If the Partner declines or the request expires without acceptance, you aren’t charged. You can explore another Partner or try a different date.
An accepted request also expires if payment isn’t completed within its payment window. Check the status in your account before trying again if a payment is still processing.
Absolutely. You might book entertainment, catering and styling for the same occasion. Each booking has its own request, payment, confirmation and cancellation terms.
Confirming one booking doesn’t confirm the others.
Sign in to your Pitchd account to follow your requests and bookings. After confirmation, you can see the Partner’s contact details to discuss the arrangements.
Check the cancellation terms attached to your booking if plans change. For help with a booking or payment, contact support@pitchd.com.au. Keep booking payments on Pitchd.
Find the people who’ll help bring it to life.
